dell laptop no sound from speakers or headphones

I've searched for a way to disable headphone-jack-sensing in Windows, but haven't found anything that worked. So I don't see how I can specifically test the headphone jack sensor. HOWEVER, in the diagnostics, both work at the same time. I tested the sound in the pre-boot diagnostics and both the speaker and headphones worked.

And again, the laptop speakers have been working fine for over five years, including the entire two months since upgrading to Windows 10.Īny thoughts on what else I might try in order to restore the laptop speakers?ĬFM300 wrote: ↑ Mon 4:05 pmI'm beginning to wonder if the headphone jack sensor is indeed the problem - i.e., Windows is muting the laptop speakers because it thinks there's a headphone plugged in, even when there's not. I have another laptop that is virtually identical, so I've been able to confirm that all of the drivers and settings are the same between them. Through all of the testing, HDMI and headphones work. It didn't find any problems.Īfter each step, I checked all of the sound devices and there was never any change. Reconfirmed that the headphones and speakers still work in the pre-boot diagnostics.Ĩ. Again, only the graphics card driver updated.ħ. Checked for Intel driver updates using an Intel tool. Used Device Manager to update all of the drivers that had been uninstalled and reinstalled.

Ran the System File Checker ('sfc /scannow'). Windows reinstalled drivers automatically.Ĥ. Uninstalled the speaker driver, graphics card driver, AND audio card driver - all at once. Speakers and headphones test fine, so that seems to rule out a hardware problem.ģ. This morning, HDMI and headphones work, but not the built-in speakers. Yesterday, the sound worked fine - through HDMI, through the built-in laptop speakers, and through headphones plugged into the jack on the laptop. I'm experiencing a perplexing sound issue with a five-year-old Dell Latitude laptop running Windows 10.Ī clean install of Windows 10 was done a couple of months ago, and I've had no problems whatsoever until this morning.

Dell laptop no sound from speakers or headphones